Fair Lending Statement

Hey Prescott is committed to the principles of fair lending and to the letter and spirit of the federal Fair Housing Act, the Equal Credit Opportunity Act, and every state and local equivalent. We provide the same product, the same matching logic, and the same access to professionals to every borrower who uses the platform.

We match borrowers to down-payment-assistance and first-time-buyer programs based on the eligibility data those programs publish — and the answers you give us in the wizard about your location, household income, household size, veteran status, profession, and target property type. We surface every program that fits, regardless of how much the program pays us. We don't take referral fees from program sponsors.

We do not collect race, ethnicity, religion, marital status, disability, sexual orientation, or gender identity from you, and we never use any such information in our matching logic. We do not “redline” — we do not steer borrowers toward or away from particular ZIP codes, census tracts, or neighborhoods. We do not show borrowers different programs based on their name, profile photo, or any inferred demographic signal.

Prescott — the chat coach inside the app — is an educational tool. It will explain how programs work, walk you through what documents you typically need, and help you understand mortgage terms in plain English. It will not:

• Recommend one program over another.
• Quote or estimate interest rates.
• Tell you the maximum house price you can afford as a recommendation.
• Steer you toward or away from any particular lender or location.

When you ask Prescott a question that crosses into loan advice, it will say so honestly and offer to introduce you to a licensed loan officer who can give you real guidance. These guardrails are hard-coded and tested in CI.

If something on Hey Prescott felt unfair, off, or biased — for any reason — please tell us. Write to compliance@heyprescott.com or use the in-app “Report” affordance on any screen. We respond to every fair-lending concern personally and we keep a public log of complaint volumes (anonymized) so you can see how we're doing.